What is the Excess or Deductible?
An excess or deductible is the amount you have to pay in the event that you wish to make a claim on your boat insurance policy. If the loss is less than the amount of the excess, then you must meet the cost of your claim.
What is Excess Waiver cover?
You may have the opportunity to purchase Excess Waiver Cover for an additional premium on your Topsail insurance policy. If purchased, the excess or deductible shall not apply if you make a claim under your policy.
Am I entitled to any No Claims Discount/ Bonus?
Each year that you are insured without making an insurance claim, you earn a No Claims Discount that is then applied to your boat insurance policy at renewal. This may be transferred from a previous insurer or built up annually. You may be asked for evidence of your no claims discount if it is being transferred from another insurer. The maximum no claims bonus entitlement under Topsail’s boat insurance policies is 25%.
What happens to my No Claims Discount / Bonus if I have a claim?
If you have a claim during the policy period of your boat insurance, then your No Claims Discount will revert to nil and will build up after the claim each year you are claim free.
What happens to my No Claims Discount / Bonus if I have a claim and it is not my fault?
Initially, if a claim has been paid by your insurer it will affect your No Claims Discount until such time as a successful recovery is obtained from the third party insurer. At this point, your No Claims Discount will be reinstated to the same level that it was at prior to the loss.
Can I protect my No Claims Discount / Bonus?
You may have the opportunity to protect your No Claims Discount for an additional premium when you have 20% or 25% No Claims Discount. This means that even if a claim is made during the period of your boat insurance, you will not lose your No Claims Discount entitlement.
Does my policy cover lightning strikes?
Most of our sailing yacht or motorboat insurance policies cover the loss or damage caused by lightning strikes. Please contact us for advice on the cover provided and to find out more.
I want to charter out my boat, can you cover me?
We are usually able to extend our sailing yacht insurance and boat insurance policies to cover the vessel whilst being used for Skipper Charter. If you require Bareboat Charter cover, please contact the office to discuss your requirements.
How do I make a claim?
Should an incident occur which may result in a claim under your policy, all the information on how to make a claim can be found in your Topsail Certificate Schedule or Policy documentation. If in doubt please contact the office and we will provide you with a claim form and the necessary support to assist you in making a claim under your policy.
What does ‘See Policy’ mean next to the tender, outboard and personal belongings on my quotation?
If you have not specified insured values in respect of your outboard motor(s), tender(s) and personal effects, your boat insurance policy may provide limited cover for these items automatically. Please check the policy or discuss this with a member of our team.
What is defined as self-steering gear?
A self-steering gear is best defined as; equipment used on ships and boats to maintain a chosen course without constant human contact. It is also commonly known as autopilot and autohelm.
What if I am going to sell to my boat?
If you are planning to sell your boat then please contact the office to advise of the lay-up location and the advertised sale price. If you have sold your vessel already, please let us know the date of sale as soon as possible. We can then issue a cancellation note and organise a refund of any premium owing back to you in respect of the period of unused boat insurance. We may require proof such as a bill of sale to confirm the refund of premium.
Please note, we now offer a discount scheme when selling your boat for yourself and the buyer. Please click here to find out more.
Do Topsail offer Third Party Liability Insurance as a stand-alone product?
In general, we do not offer Third Party Liability Insurance as a stand-alone product. That said, we can off Third Party Liability only cover when cruising in Thailand, Malaysia and Singapore, up to a limit of AUD 2,000,000 (any one accident).
Can I let others sail my boat without a charter agreement, even if they are not joint owners and have no financial interest?
Under the terms of most of Topsail’s sailing yacht or motorboat insurance policies, cover is in place for loss or damage caused by Permitted Users (people using the vessel with your permission). Please check the policy or discuss this with a member of our team.
